What you can expect
Guests can expect to see changes throughout the property to help keep our guests and team members safe in these unprecedented times.
- The Second floor Champion’s casino will be the only casino open.
- Operating hours will be 10AM to 11PM Sunday to Friday and 10AM to 1AM Friday and Saturday.
- All cars will need to park and enter from the South Parking area.
- South Valet will be open and free with a Champions Card.
- Poker will be closed until further notice.
Entering of the Casino
- Guest will be asked to use the escalators on the Southside of the property. Guests with mobility issues will be allowed to use the elevators in small groups.
- Casino occupancy will be limited based on guidelines provided by the state.
- Team Members will be screened daily including temperature checks and given a questionnaire on current symptoms and recent COVID-19 exposure.
- Team Members will receive comprehensive training on proper safety, social distancing, hand washing, cleaning, and disinfecting protocols, including proper usage of Personal Protective Equipment.
- The casino floor has been completely redesigned in an exciting and innovative way to promote distancing and to create a more exciting experience.
- Non-invasive temperature checks will be taken before entering the casino.
- Face masks will be required to be worn properly by guests and team members at all times.
- All hard surfaces and frequent touch points will continually be cleaned.
- Additional hand sanitizing stations have been placed throughout the casino floor for your convenience.
- For your safety and convenience we have clearly marked areas with floor decals 6 feet apart where our guests’ queue such as the cage, ATMs, TRUs and Champions Club.
- Your current Champions Club point balances have remained the same.
- Your tier status will remain the same until either you move up to the next tier or you haven’t reached the point criteria by December 31, 2020.
- Your Birthday tier free play has been added to your offers if you missed it during the months that we were closed.
- All on property promotions will contactless until further notice.
- Only current free play offers will be honored.
- All current March Toyota Prius entries will remain valid for our next big giveaway.
We will provide updates via website, social channels, mail and email, where applicable, as more information regarding promotions and events becomes available.